In non-retail settings, such as hospitals or government offices, people are resigned to longer waits. When lengthier waits are unavoidable, it becomes incumbent on supervisors to manage customer expectations
and keep clients safe while waiting. Although no queue management system can reduce a customer's wait, SafeCounter takes the customer's expectations into account.
- People are free to come and go while they wait for their turn.
- The ticket on their phone keeps them updated on how many people are ahead.
- SafeCounter alerts customers at certain intervals so they have time to return
- SafeCounter even directs customers to the appropriate counter.
Customers feel respected by a queue management system that lets them monitor a line's progress without forcing them to stay in a crowded space.
In terms of safety, respect and simplicity, businesses with a touchless queue management system like SafeCounter are ahead of the curve. Learn more about SafeCounter's touchless solutions
and how they can be applied to your business or events.